Reset your password
Request a reset link from sign-in, then choose a new password using the link in your email.
Everyone · Web (desktop and mobile) · Reviewed 2026-09-09
Request a reset email
Start on the sign-in page for your role.
- Choose Client sign in or Coach sign in at the top of this page.
- Choose Forgot password?, enter your account email, and choose Send Reset Link.
- Check your inbox and spam folder for the email.
You have received the reset email for your account.
Good to know. For privacy, the confirmation does not prove an account exists. Check the email address you entered.
Use the reset link
Open the link from the email rather than visiting the reset page directly.
- Open the latest reset email link.
- Enter and confirm your new password, then choose Update password.
- Follow the sign-in prompt using your new password.
You can sign in with the new password.
Good to know. If the link is invalid or expired, request a fresh reset link. If access still fails, follow Report a problem.