Invitation missing or expired

Check the invited email and ask your coach for a current link before creating another account.

Everyone · Web (desktop and mobile) · Reviewed 2026-09-09

Find the right invitation

Your invitation connects you with your coach.

Check the inbox and spam folder for the email address you gave your coach.
Ask your coach to confirm the address and share the invitation link if the email did not arrive.
Use the newest valid link and the invited email. Sign in if you already have an account.

The invitation opens account setup or sign-in.

Good to know. Invitation links expire after 7 days. Ask your coach for a fresh invitation if yours has expired.

Look for the existing client or pending invitation first.

Open Clients and confirm the client email and invitation status.
Use the resend action for the existing invitation when available.
If RaiNGE provides a manual link after inviting, copy it and share it directly with the intended client.

The client has a current invitation for the correct address.

Good to know. Avoid creating duplicate client records to solve email delivery.

Open Clients