Invitation missing or expired
Check which email address your coach invited, then ask them for a current invite link before you create another RaiNGE account.
On this page
Find the right invitation
Your invitation connects you with your coach.
- Check the inbox and spam folder for the email address you gave your coach.
- Ask your coach to confirm the address and share the invitation link if the email did not arrive.
- Use the newest valid link and the invited email. Sign in if you already have an account.
The invitation opens account setup or sign-in.
Good to know. Invitation links expire after 7 days. Ask your coach for a fresh invitation if yours has expired.
For coaches: check the invitation
Look for the existing client or pending invitation first.
- Open Clients and confirm the client email and invitation status.
- Use the resend action for the existing invitation when available.
- If RaiNGE provides a manual link after inviting, copy it and share it directly with the intended client.
The client has a current invitation for the correct address.
Good to know. Avoid creating duplicate client records to solve email delivery.
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