Workout won’t save?
Keep the session open, retry the save, and check Progress before recording the workout again.
Client · Web (desktop and mobile) · Reviewed 2026-09-09
Retry from the completion screen
A failed save leaves an error and a retry action on the completion screen.
- Keep the workout screen open and check your internet connection.
- Choose Save Session if you have not saved yet, or Try Saving Again after an error.
- Wait for saving to finish before leaving the workout.
The save succeeds and the completion flow finishes.
Good to know. Do not refresh, sign out, or close the app while trying to recover unsaved work.
Check Progress before logging again
Confirm whether the session saved before repeating any work.
- After a successful save, open Progress and look for the completed session.
- If saving still fails, note the error, session, and time, and submit a technical report.
- Let your coach know what you completed if the record is not available.
The session is in Progress, or your coach and support have the relevant details.
Good to know. Avoid logging the same session twice when its save status is uncertain.
Open Progress