RaiNGE · Help center
Help center

Hand off a client’s first program

Move from a confirmed client record to a reviewed program assignment and a clear first-workout message.

Coach · Web (desktop and mobile) · Reviewed 2026-09-09

Before you start

Coach access and an active client relationship.

Confirm the client is ready

Start in the client roster so you can confirm whether the person already exists, needs an invite, or needs profile cleanup before programming.

  1. Find the client in Clients. Check active and pending records before sending another invitation.
  2. If needed, use Add Client to invite them with the correct email.
  3. Open their details and review goals, equipment, training background, and constraints.

You know whether this client is active, pending, or missing from the roster before taking the next action.

Good to know. Do not create a duplicate record if the client is already invited or active under a slightly different name.

Open Clients

Build and review the program

Create or select a program structure that matches the client's readiness, goals, and coaching constraints.

  1. Open Programs and create a program or choose a suitable existing one.
  2. Review every session for exercise order, equipment, volume, rest, and notes.
  3. Check the plan respects the client’s stated limitations before assignment.

A program draft exists with the sessions, weeks, and training blocks needed for the client's first assignment.

Good to know. Review the structure even when a template or generated plan looks complete at first glance.

View screen: The programs area is where the coach builds or reviews the training plan before assignment.
RaiNGE programs area used to build a client training plan
The programs area is where the coach builds or reviews the training plan before assignment.. Example screen; your data may differ.

Assign the program to the client

Connect the reviewed program to the intended client so it appears in their RaiNGE training area.

  1. Open the reviewed program and choose the assignment action.
  2. Confirm the client, start date, and assignment details.
  3. Save the assignment and check the confirmation before continuing.

The client has the intended program assignment with the correct start date and next workout available.

Good to know. Confirm the selected client before saving; the same coach may be managing multiple clients with similar names.

View screen: Assignment controls connect the finished program to the right client.
RaiNGE program assignment controls for a client handoff
Assignment controls connect the finished program to the right client.. Example screen; your data may differ.

Explain where training appears

Clients open Program to see assigned training.

  1. Confirm the program and start timing in the client’s assignment record.
  2. Ask the client to open Program in their own account and confirm they can see the assignment.
  3. If it is missing, follow Can’t see your program before creating another assignment.

You can describe where the client should go and what they should expect to see when opening their assigned program.

Good to know. The client Program route shows the signed-in account’s training; opening it as a coach is not a client preview.

Send the first training message

Close the handoff with a short message that tells the client what changed, where to go, and what to do first.

  1. Open the client’s conversation and name the first workout and expected start date.
  2. Ask them to open Program, review the session, and save it when finished.
  3. Explain that check-ins can lead to proposals, but the coach approves changes. If a Coach update appears on Today, read it before training.

The client has a clear message explaining the assigned program, the first workout, and when to ask for help.

Good to know. Avoid vague messages like 'program is ready'; name the first action so the client can move without guessing.

Open messages

Related answers